Service & maintenance

We're still here — long after commissioning.

Emergency response, scheduled service visits and ongoing functional checks. We take responsibility for keeping your security systems working as they should — day after day.

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LAWET tekniker på serviceuppdrag
Assignments nationwide
Emergency response
Planned & preventive
What we deliver

Service that keeps your systems in top condition

An installed system needs ongoing attention. We offer service models for every need — from emergency call-outs to strategic maintenance plans.

01

Emergency service call-outs

Is the system alarming at the wrong time or failing? We prioritise emergency cases and can often come the same day.

02

Scheduled service visits

Regular visits for functional testing, software updates and preventive measures before problems arise.

03

Troubleshooting

Systematic troubleshooting of complex problems — alarm, access control, camera and network. We find the root cause.

04

Component replacement

We carry stock of common consumables and can often replace components right at the service visit.

05

Software updates

Firmware and software updates on control panels, card readers and cameras for security and function.

06

Documentation update

We update the system documentation whenever changes are made — so you always have accurate documentation.

Our service model

Flexible service to suit your needs

We adapt the service setup to your operations — not the other way around.

Emergency service
Priority case with the aim of same-day service. Charged per hour according to the current price list.
Scheduled visits
Scheduled service visits with a fixed agenda for functional testing and preventive maintenance.
Stockholm as our base — nationwide reach
Based in Stockholm/Mälardalen, we take on assignments nationwide — through our own travelling technicians and our network of partners.
Documented actions
Every service visit is documented with an action report and updated system status.
Warranty service
Service and replacement of components covered by the warranty are handled at no extra cost.
Service agreements
For predictable costs and priority access — see our service agreement offering.
QMS · Policy 10.25

Report a deviation or incident

Has something gone wrong, an incident occurred or a customer complaint arisen in connection with a service assignment? Use the deviation report — it can be submitted anonymously and is registered directly in LAWET's quality system.

Report a deviation → Can be submitted anonymously · Treated confidentially

Do you need service or support?

Contact us — we respond quickly.