What's included

More than a service subscription

A service agreement with LAWET is an active partnership model — not just a phone number to call when something breaks.

Customers with a service agreement are prioritised for emergency service cases. Shorter waiting times and faster response.

Regular functional tests are included — we come to you and verify that everything works as it should.

We identify and address potential problems before they become urgent — battery changes, cleaning, calibration.

Firmware and software updates are included on an ongoing basis to keep the system secure and up to date.

Direct access to technical support by phone for questions and simpler troubleshooting without a visit.

Hourly work outside the agreed scope is charged at a discounted rate for contract customers.

Why a service agreement?

Benefits of an ongoing commitment

Security systems that aren't maintained stop working when they're needed most.

Predictable costs

Fixed monthly fees instead of unexpected bills for emergency faults. Easier budgeting.

Longer service life

Regular maintenance extends the service life of components and reduces the need for new investments.

Expertise on site

Technicians who already know your facility — not a new person every time.

Documented system condition

Continuously updated documentation is included — you always know the condition of your systems.

Regulatory compliance

We help you keep the installation up to date with current industry requirements and insurance terms.

Partnership

We're your technical partner — not just a supplier. We proactively take responsibility for your security infrastructure.